Leadership

Ken Poray, Co-founder and CEO

Ken Poray is the Co-founder and CEO of ReveMed Technologies.  His extensive experience and knowledge has allowed him to resolve complex problems within Revenue Cycle Management organizations and impact the Go-To-Market approach on new product development. Ken ignited the Payer Concierge Solution, allowing collectors to receive calls from payers, while reducing the amount of time collectors are on hold with payers.  This has led to an innovative tactic of pushing the envelope to extract significantly more adjudication information to resolve claim related issues.

Prior to ReveMed Technologies, Ken’s leadership experience include:

  • Goldman, Sachs – Vice President of Operations. Led a team to meet record annual profits of $250M. Developed an automated tracking system for grain trading, increasing profitability by $100K+ per day.
  • Dell – Director of eCommerce. Met forecasted goals to increasing online sales by 50% of total company sales.  Developed an internal process collect online customer requirements, driving $4M in revenue within two months
  • Deloitte Consulting – Senior Manager. Developed and oversaw the American Express account, growing consulting revenues from $250K to $13M within 3 years
  • SAP America, Inc. – Director. Created post production line of business. Developed and launched an application service that resulted in $31M revenue in less than 3 years.

Ken received his MBA from the Stern School of Business at New York University and served as a mentor and judge for entrepreneurs in the annual Stern School of Business plan competition.  He currently serves in a similar capacity at the Fuqua School of Business at Duke University.

Ken and his three brothers achieved the rank of Eagle Scout, Boy Scouts of America.  Ken lives with his wife and two children in the Research Triangle Park Area of NC.

Jonathan Humphries, Chief Technology Officer

As Chief Technology Officer of ReveMed Technologies, Mr. Humphries oversees the development and implementation of the technical strategy.  This includes ensuring 24/7 client access to all ReveMed solutions as well as the design and architecture of those solutions.  Mr. Humphries is passionate about reducing the cost of healthcare by improving the efficiency and quality of the medical billing process.

Mr. Humphries’s approach to product development starts with solving a client problem, confirming the scope using both quantitative and qualitative data, then designing a solution that marries operations and IT.  These solutions are carefully vetted to ensure they can be realistically implemented within the available resources, time frame, ultimately resulting in revenue generation or hard savings.

Prior to ReveMed Technologies, Mr. Humphries implemented and architected solutions on all sides of the medical billing processing, working directly with providers, a large international insurance payer, and a stand-alone full service billing company.

Outside of healthcare, Mr. Humphries worked for AT&T’s Yellowpages.com site in operations as a project manager, earning the Key Contributor Award four years in a row and the Beyond award.

Mr. Humphries earned his B.F.A. in Sculpture and minor in English from Cal State University Fullerton.  While there, he completed certificate programs in Non-Profit Organization leadership and Technical Writing.  His technical expertise comes from a lifetime of experience, with his father introducing him to BASIC programming at age 8.  Curiosity propelled him to build expertise in the subject throughout his academic years and his career.

Robert Gilley, Vice President, Customer Solutions

Rob Gilley is the Vice President of Customer Solutions.  Rob has 20+ years of technology solution delivery experience, having held leadership positions at Dell, SAP and Apple where he was responsible for the delivery of customer-centric technology solutions. He works closely with the ReveMed development team to ensure overall value of the technical solutions are achieved. Rob is passionate about the delivery of customer-centric software and technical solutions that marry complex organizational problems with bleeding edge and innovative technologies in order to provide value over time.

Rob’s prior experience includes being the organizational lead for Apple’s North American Business Intelligence division where he managed the BI software development and support team.  Rob’s team was responsible 200+ enterprise software applications, tools and active projects.

As a Senior Director at SAP’s Premium Support division, Rob was responsible for all aspects of software support services delivery to SAP’s top-tier customers globally.  During his tenure, Rob’s team grew the business by 125% in successful customer engagements, resulting in $70M+ in support services revenue.  In 2013 Rob was responsible for the successful roll out of SAP’s first onsite, global customer solution support center with a dedicated 24×7 software support help desk for the world’s largest retail company.

Serving as a technical architect at Dell’s Service & Support team, Rob helped launch Dell’s Customer Support portal to coincide with the launch of Dell.com globally.  Within the first 6 months of the launch, Dell measured a 55% phone call diversion metric for technical support inquiries from traditional phone support to online self-service.

Rob received his Bachelor of Arts degree from Baylor University, completing his undergraduate with a focus on pre-med studies in Biology & Psychology.  While at Baylor, Rob served as an active member of Alpha Phi Omega, a national collegiate service organization focused on community service; organizational leadership and the delivery of community volunteer programs.

Rob currently lives in Austin, Texas where he enjoys spending time at the lake or camping with his two dogs, Koa and Zoe.