Client Challenges Phone calls made by Collectors on behalf of a large health system in CA were causing significant inefficiencies Payers often referred Collectors to Independent Physician Association (IPA) Initial calls by Collectors to payer resulted in long hold time before calling IPA Results working with ReveMed Solution: IPA Tracker ReveMed is the unique solution […]
Client Challenges Phone calls made by Collectors for the majority accounts Hold time was a drag on performance Payer web portal access was challenging to obtain from clients Patient data was inaccurate in enough circumstances to impact automation Results working with ReveMed Solution: Validation Engine, Business Intelligence, Claim Status and Payer Hold Time Reduction Validation […]
Client Challenges Client backlog of self-pay in excess of $30 M 30% revenue shortfall with an average collection impact of 21% leading to contract terminations No timely patient follow up with average DSO for self pay = 240 days Results working with ReveMed Solution: Insurance Discovery 30% insurance plan information discovery increasing to […]